Education is important in every industry and organization, however, in an industry that seems to change by the minute, education is crucial.
“Give a man a fish and you feed him for a day; Teach a man to fish and you feed him for a lifetime.”
We’re educators. While we repair hardware, or install new equipment, much of our time consists of working with our clients and their staff, educating them. That education could come in the form of instructions on how to accomplish a task, such as walking them through unjamming a printer, or assistance in the configuration of email on their mobile device.
As our clients’ trusted IT provider, we’re advisors. In that advisor capacity, we educate our clients to help them make the best-informed decision for their organization. And yes, while many of our clients simply ask us what they should do and ask us to do it, during that process, we discuss their needs and the direction the organization is headed. This practice ultimately leads to the best and most well- informed decision for the organization.
Internally, your IT provider must have a program to continually educate their staff. We’ve built a training website, using a popular learning management system, to assist in our continuing education. Our professionals are continually learning, striving to achieve their next technical or managerial certifcation.
We have developed various courses, such as our Security Awareness and Training program, which is provided to our clients and their staff at no charge. Security awareness and training is the process of educating employees on computer security and good computing practices. Investing in education, such as what a phishing attack is and ways to avoid falling victim to them, is an example of a topic covered as part of security awareness and training.
Below, you will find the links to our Online Training programs and quizzes.