CamConn - Support

Welcome to our CamConn Support Area. Below you will find all types of resources, documents, videos, links, etc., that we hope will be very helpful and informative. Please let us know if you have any questions, or if we can add any additional information to this area. Don't forget to check out PrecisionBS's Online Training and Support page, as it also contains valuable information, including our Free Online Training Videos!

CamConn VL Support
	CamConn Support Policy

	Pre-Qualification Grading System

CamConn WiFi Support
	How to use the Google Map We've created a Training Video walking you thru how to use the map to locate your address, in relation to the Cambria Connected hotspots. Please click the Video Icon to play the tutorial.

	How to locate a good testing area We've created a Training Video walking you thru how to locate the best area in your house for testing for Cambria Connected WiFi service.

	How to test for service using our WiFi Tester We've created a Training Video walking you thru how to use our WiFi tester to see if service can be located at your house.

	How to connect to WiFi with a Windows XP Computer We've created a Training Video walking you thru how to connect to the Cambria Connected wireless network with a computer running Windows XP. Please click the Video Icon to play the tutorial.


Other Support & Computer Tips/Tricks
	Free Anti-Virus & Anti-Spyware We recommend AVG FREE for protecting your computer against Viruses AND Spyware. One piece of software, protecting both, and best of all, free to all residential users. AVG Free Download Link Commercial/Government/Educational, contact us for purchasing AVG Professional or use the link below, as it is one of the more cost effective solutions on the market today. Corporate Anti-Virus Purchases Link

	Free Parental Controls If you're looking for free parental control software for monitoring/controlling your children's Internet access, please try one of the following links: http://www.safefamilies.org/download.php http://www.freeshield.com/

	Free Personal Website If you'd like a free personal website and blog area, check out http://www.weebly.com/

	How to Setup a gmail Account (Free Google Email)

	Computer Running Slow after installing AVG AVG likes to set the default scan to 8AM, and also to scan immediately upon login. Both of these settings will slow down a computer. Please see the attached document on how to configure your AVG to scan in the middle of the night.

	Ad-Aware SE Tutorial (Spyware Removal)

	SpyBot Tutorial (Spyware Removal)

	CCleaner Tutorial (Computer Cleanup)

	CutePDF Tutorial (Ability to create PDF's for free)